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At
Dell Outlet you can save with three types of inventory to choose from ,
including Previously Ordered New, Certified Refurbished, and Scratch
& Dent. Below you will find details on the inventory within each
classification.
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Previously Ordered New1: Previously-ordered
New systems include systems that were shipped out to a customer who
opened the box, but decided to return the system without ever using it,
although it may have been powered on.
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Certified Refurbished: These systems are put through the
production process again to ensure they meet all original factory
specifications. We also retest each system to ensure the same quality
and award winning workmanship standards as a new system.
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Scratch & Dent: Sometimes brand new or refurbished items have
cosmetic blemishes. Whenever this happens, they are sold as Scratch
& Dent. This is a great option to save money while maintaining the
reliability of Dell Outlet's rigorous rebuilding and retesting process.

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